A Structured Next Step at the Most Stressful Transition Point.
Discharge planners are under pressure. Families leave with brochures and no plan. Readmissions spike. Senior Navigator gives families a free, HIPAA-compliant tool they complete at home — on their own time, at their own pace.
The Problem
Discharge Is a Bottleneck, Not a Handoff
Discharge planners manage dozens of cases at once. Families are overwhelmed, emotional, and making decisions under time pressure. They leave the hospital with a stack of brochures, a list of phone numbers, and no clear plan. Within 30 days, many are back. The discharge process is designed for throughput, not for outcomes — and everyone knows it.
How Senior Navigator Helps
A Guided Plan Families Complete at Home
Instead of handing families a brochure, hand them a link to a guided assessment. Here's what they get:
Care Assessment
A physician-advised assessment of functional, cognitive, and health needs. Produces a personalized care level recommendation.
Cost Estimates
Localized cost ranges for the recommended care type. Real numbers families can use for planning, not national averages.
Financial Guidance
Income, assets, insurance, VA benefits, and Medicaid eligibility signals. A complete picture of how care can be funded.
HIPAA-Compliant
All data is encrypted and access-controlled. The hospital shares no patient information — families enter their own data.
Federal Alignment
Aligned With CMS Care Navigation Priorities
Senior Navigator supports No-Wrong-Door access, care transitions, and preventable hospitalization reduction — priorities that drive CMS quality measures and value-based payment models.
Read the Full Health Systems BriefHospital Benefits
A Free Resource That Improves Outcomes
Senior Navigator requires nothing from your IT department, your compliance team, or your budget. Here's what it does provide:
Free & Neutral
No cost to the hospital or the family. No provider affiliations. A genuinely neutral resource you can recommend without hesitation.
Better Outcomes
Families who leave with a plan are less likely to return. A structured next step reduces confusion and delays in care placement.
Fewer Callbacks
When families have cost estimates, financial guidance, and a care recommendation, they call back less. Your team gets time back.
For Your Compliance Team
What Your Compliance Team Needs to Know
HIPAA-Compliant
Family data is protected to healthcare privacy standards.
No Commercial Provider Relationships
No provider pays to influence recommendations.
Physician Advisory Oversight
Recommendations shaped by a clinical advisory board.
Families Opt In
No unsolicited contact, no data sharing without consent.
Patent-Pending
Proprietary framework, not a white-label or resold product.
Built on Regulatory Expertise
Senior Navigator was built by the team behind Washington State's HB 1494 — the first state law establishing standards for senior care placement. The same clinical framework that informed that regulation powers every assessment in the platform.
Learn How Your Hospital Can Partner
We'll walk you through how Senior Navigator fits into your discharge workflow — no commitment, no sales pitch.
Schedule a Conversation